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SALES POLICY
Terms are Net Prepaid on all orders - we accept MasterCard, VISA, American Express, Discover, Company or Personal checks (personal checks must clear prior to shipping of stock items or production of custom cases). Payment also may be made by Wire Transfer. Shipments to the following states may be subject to State Sales Tax: AL, CA, CT, FL, GA, IN, MA, NY, and TX. Tax Exempt customers in taxable States must fax signed Exemption Certificate at time of order to avoid being charged Sales Tax.. All shipment dates are estimated. Please DO NOT EMAIL credit card information - we accept no responsibility for stolen credit card numbers transmitted to us via unsecured email.

Credit terms are available to qualified Government entities and established customers; Terms are Net 30 days. New customers wishing to establish credit terms should fax or email their references to the attention of the Credit Manager. Finance charges equal to 1.5% of any unpaid balance will be assessed after 30 days. A written Purchase Order is required stating terms and F.O.B. point. Unless otherwise indicated, shipping is additional (FOB Origin). Customer must specify level of service (Ground, 2nd Day Air, Next Day Air) and choice of carrier (UPS, Federal Express, Truck Line). Shipments will be shipped prepaid and shipping charges will be billed to customer's credit card at time of shipment or added to invoice. Shipments can be sent freight collect or billed to customer's carrier account upon customer's request.

Please verify part number, color and description and specify mode of shipment when ordering. All shipments contingent upon stock and/or factory production time at time of order - lead time or availability at time of quotation does not guarantee time frames will be the same at time of order. Quotations are valid for a minimum of 30 days. Please check measurements and designs carefully on custom cases before ordering - we accept no returns due to incorrect dimensions, Model # and/or Part # supplied by customer. Please note that equipment dimensions obtained from web sites many times are inaccurate; we recommend that our customers verify all web dimensions physically. Orders for custom cases may not be cancelled once placed with the factory. Cortec products are non-returnable. Return requests, other than Warranty claims, will be assessed and approved on a case by case basis due to differing manufacturer's return policies. Please refer to www.cases2go.com/customerservice.asp for full text of our shipping and return policies. See our Return Policy.

IMPORTANT - YOU MUST INSPECT THE OUTER SHIPPING CONTAINER FOR SIGNS OF DAMAGE AT TIME OF DELIVERY!

Customer must note any damage on carrier's Bill of Lading so that proper damage claim may be filed with the carrier. Please refer to our Shipping Policy for important information relating to the shipment and delivery of your order.
Any case may be ordered direct from Root International by Fast Pay contract, IMPAC Visa cards or GSA Contract.

Send us your request for quotation or go to Government and Military Sales for ordering instructions if you already have a quote.

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